Privacy Policy
Last updated: [date]
Who we are
This website, ebonexa.store, is operated by [Business legal name], [registered address], [company / VAT number] (“Ebonexa”, “we”, “us”). Contact: support@ebonexa.store.
Data we collect
- Order data — name, email address, billing country and order details, collected by our payment provider when you buy.
- Contact data — the name, email and message you send us through the contact form or by email.
- Newsletter data — your email address if you subscribe.
- Technical data — basic information your browser sends, such as IP address and device type, used for security and site performance.
We do not collect shipping addresses because we sell digital products only. We never receive or store your full card details.
How we use your data
- To process your order and deliver your download link.
- To answer your questions and provide support.
- To send newsletters, only if you subscribed — you can unsubscribe at any time.
- To comply with legal and tax obligations.
Legal bases (GDPR)
We process data to perform our contract with you (orders), based on your consent (newsletter), for our legitimate interests (security, support) and to meet legal obligations (accounting and tax records).
Service providers
We share data only with providers that help us run the store, such as our payment/checkout provider [e.g. Shopify], email delivery provider [name] and hosting provider [name]. They process data on our behalf under appropriate agreements.
Retention
Order records are kept for as long as required by tax law. Contact messages are kept as long as needed to resolve your request. Newsletter data is kept until you unsubscribe.
Your rights
You can request access to, correction or deletion of your data, object to or restrict processing, and request data portability. Email support@ebonexa.store. You may also lodge a complaint with your local data protection authority.
Cookies
This site uses only the cookies needed for it to work. If analytics or marketing tools are added later, this policy will be updated and consent requested where required.